[ERROR] 312

If you are running into the error 312 this means there is an issue with your connection.


 

There are numerous things that can cause this.  The following are some of the more common things that can result in connection issues.

Proxy Software

If you have proxy software setup (if you're using a work computer, etc.). You may want to try from another computer without the proxy, or if you can try turning it off and testing it.

Parental Software

Your computer may have parental software installed. You may want to try from another computer without the proxy, or if you can try turning it off and testing it.

Security Software

If you have an antivirus, malware program, or firewall it could be blocking Curse as a false positive. 

Make sure that your copy of the Curse app is from https://www.curse.com/download or if you received a link directly from a verified Curse agent.

Once you have made sure you have a legitimate copy of Curse, try temporarily disabling your security software to see if it is causing the issue.

Malicious Software

This issue can also be caused by malware, viruses, or other malicious software on your computer.  We suggest doing a thorough scan of your system to check for any nasties.  

Check Your LAN Settings

This is a simple process.

  • Click Start > Run (or Windows Key + R)
  • Type inetcpl.cpl and click OK.

    • Click the Connections tab.
    • Click the LAN settings button.

  • If any items on this window are checked, uncheck them.
  • Click OK to close any open windows and restart your computer

Contact Support

If nothing above works please submit a bug report and a ticket.  If you already have a ticket in please attach your Curse logs and connection information